Our target market and customer requirements

Cyberattacks, data protection, audits, lack of experts, process optimization, outdated policies, untapped cost potentials ... companies are constantly confronted with high challenges of regulatory oversight, digital transformation, optimal business operations and risk mitigation.
 
Windows, paper, filters, instruments, research results ... what companies produce is usually not information technology. Without IT, there is no doing business - no ordering and invoicing, no sales.

Obvious are unfavorable staffing ratios, insufficiently implemented requirements to e.g. GDPR and also press reports about attacks from the Internet or penalties for non-compliance. Less obvious are inefficiencies due to lack of optimization, inadequate processes, lack of policies and non-targeted reporting.

One of the world's best-known analyst firms, Gartner, rates the markets for these software products and services as growing rapidly in the coming years. Threats and cost-saving desires are growing in equal measure. The topics such as IT security and IT & software asset management are strongly process-oriented and benefit greatly from automation, AI and machine learning . Very many enterprises and government agencies do not even have a functioning software asset management.

Gartner analysts predict that by 2025, 40% of enterprises will use continuous software asset management managed services for their growing and increasingly complex software assets. Furthermore, it is assumed that 60% of companies underestimate the consumption of cloud infrastructures and platform services, resulting in higher costs and missed savings opportunities, which will also be addressed with software asset management. This requires suitable software solutions so that management service providers can fulfill their tasks in the best possible way.

The risk position of all companies in all industries with regard to software compliance, data protection and IT security can lead to significant economic consequences. The causes are primarily a lack of IT specialists and thus understaffing, a lack of training and further education and thus a lack of know-how, budget restrictions and a lack of transparency . 84% of respondents in a recent Deloitte study believe that there is no effective initiative in their company to optimize operational IT resources.

Global business consulting firms such as Deloitte and KPMG confirm that the optimization potential in IT is significant. Deloitte points out that increasing complexity combined with pressure to reduce costs will increase investment in IT asset management over the next few years.
The consulting firm Gartner Group shows that the demand for optimization services will also continue to grow by 20% annually and that at the same time, however, over 30% of the expenditures made by companies for software and cloud services do not flow into actual productive uses, but rather into expenses as inefficiencies. In a study, the consulting firm EY talks about the fact that 46% of the companies surveyed for the study will use more managed services in the next few years as an answer to a lack of know-how and IT specialists. In addition, transparency regulations and framework conditions such as Basel II/III, KonTraG, SOX, DSGVO and copyright law require software solutions and know-how. According to the Gartner analysis, software solutions for the effective management of the operational use of software are therefore "... indispensable to help companies meet the growing challenge". GRCAG will also offer managed services itself, but more importantly will certify partners to do so. 

Other drivers for acquiring these software solutions include vendor audits. Microsoft has the largest share of these audits and hires auditors such as KPMG and Deloitte to conduct audits. Companies that come up with > 5% underlicensing in the Microsoft audit report also pay the audit costs to the manufacturer. Penalties may be added in some countries. 64% of respondents in Deloitte's Global ITAM Study undergo up to two software audits each year, while 26% undergo more than two software audits.

In addition to the potential for optimization and compliance requirements, the vulnerability of IT is partly determined by negligent IT security measures.
This brings IT security into focus as a competitive advantage for companies. The BSI (www.bsi.bund.de) writes "It will not be possible to completely protect against attacks in the future either, so it is necessary to implement the respective state of the art to protect the ability to do business".